Blog

Insights & perspectives

Practical thinking on technology strategy, engineering leadership, and building things that last.

5 posts found

Every Automation You Build Is Technical Debt

That Zapier workflow you set up last year is still running. Nobody remembers how it works. Automation technical debt is the maintenance cost nobody budgets for.

22 April 2026-5 min read

Read

process

Stop Skipping Rungs on the Process Automation Ladder

Spreadsheets aren't the problem. The process automation mistake that burns budgets is jumping to enterprise software before you understand your own workflows.

22 April 2026-5 min read

Read

aibuild-vs-buy

Build vs Buy AI: Buy Until It Breaks

Off-the-shelf AI tools handle 90% of what a small business needs. Knowing when you've hit their ceiling is the real build vs buy AI automation decision.

29 March 2026-6 min read

Read

AI Won't Fix a Broken Process

You added AI automation to a broken workflow and wondered why everything got worse. The technology worked fine. Your process was the problem all along.

26 March 2026-4 min read

Read

hiring

One Question Settles the Automate vs Hire Debate

Budget for one thing: a tool or a person. Every automate vs hire article for small businesses says 'it depends.' One question makes the answer clear.

12 March 2026-6 min read

Read

Want to discuss something you read?

If any of this resonates with where your company is right now, we'd like to hear from you.

Start a conversation